Monday, 12 December 2011

Jobs at MTN Nigeria

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Jobs at MTN Nigeria-If you are interested in a career with MTN Nigeria please click below to view available vacancies.

Strategic Account Manager
Department: Enterprise Solutions
Location: Lagos
Job Description: •Integrate quality management procedures to all business processes within the strategic sales function and their effective deployment on a day-to-day basis.
•Ensure cost-effective sales management for all Enterprise Solutions Strategic Sales accounts in the following areas:
oAccount Management
oContact Strategy
oAccount Development Plans (ADP)
oC’Level Briefs
oCustomer satisfaction
•Identify and develop a robust pipeline of prospects  within the strategic  accountswhich are systematically qualified, managing the decision-making process within the account to ensure sales opportunities are closed
•Create an aggressive sales strategy that grows MTNN’s revenue streams and exceeds individual targets and objectives
•Ensure integrated channel management, supported by appropriate systems such as CRM; use knowledge management to increase the professionalism of account management for allocated strategic accounts.
• Develop compelling business cases for investment within relevant verticals, clearly identifying return on investment and risk
•Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience
•Provide sales performance data to support management decision-making
•Supply relevant decision support and management information data to ensure that sales performance conform to investors’ expectations.
•Ensure full integration of quality management processes within all sales activities for the allocated strategic accounts, ensuring effective deployment on a day-to-day basis
•Learn from examples of success in selling MTN enterprise solutions to one customer and adapt for use with other allocated customers within the horizontal sector
Job Conditions: Standard MTNN working conditions.
Reporting To: ES Senior Manager, Strategic Accounts
Required Skills: •A degree from a reputable University.
•Masters degree in Business Administration will be an added advantage.
•8 years working experience including:
•Must have Sales Account Management experience of 3 years.
•Greater than five years experience in the enterprise market and sales management in the telecommunications industry.
•Knowledge of functions & operations of the Telecommunications industry.
Employment Status : Permanent
Qualification: A degree from a reputable University.
Job Title Customer Lifecycle Management(CLM) Campaign Manager
Department: Marketing and Strategy
Location: Lagos
Job Description:
•Develop campaign ideas and grids with input from the segment specialists
•Develop and manage the CLM campaign roadmap
•Monitor execution progress of CLM campaign and liaise with Product Specialist CLM to ensure execution
•Maintain track of results, conduct regular quality checks of the ROI calculations, and coordinate regular management reporting of CLM Progress
•Collaborate with analysts to develop ideas for new segment analysis to drive potential future campaigns
•Develop a strategy to embed the CLM culture across MTNN
•Contribute to sharing the CLM experience across MTN OPCOs as required
•Support the Engine Rooms in executing regional campaigns
•Advise the business on the customer lifecycle, present and share analysis, results, and provide strategic recommendations.
•Supervise primary data interpretation, reporting, and presentation on customer trends and market analysis, to ensure effective deployment of analysis and insight to support business and strategic programs.
•Coordinate weekly CLM meetings:
oCampaign idea generation meeting with Segmentation Analysts and Segment Managers
oCross functional CLM meeting
Job Conditions: Normal working conditions Drivers license Regional Travel
Reporting To: GM, Business Intelligence
Required Skills: •Bachelor's degree in business/information systems management or related field, and appropriate relevant professional experience required.
•Masters of Business Administration highly desirable.
•Telecom Industry experience preferred.
•At least 8 years work experience comprising:
•Minimum of  3 years working and influencing cross functional teams
•Strong talent for developing conclusions and recommendations from complex set of data
•Project Management experience
•High degree of expertise in customer data management in SPSS or SAS - experience with SQL programming is an added advantage
•Experience in marketing analytics or market research is an added advantage
•Experience and fluency in Customer Lifetime Value modeling, multivariate statistical analysis (Regression, Decision Trees, Cluster Analysis) and RFM modeling (Recency, Frequency, Monetary value analysis) is added an advantage
Employment Status : Permanent
Qualification: Bachelor's degree in business/information systems management or related field, and appropriate relevant professional experience required. Masters of Business Administration highly desirable. Telecom Industry experience preferred.

This vacancy expires on 12/20/2011

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